1. How do I access the SeaPort portal?
At contract award, a company e-business point of contact was established based
upon submitted proposals. Your company's point of contact has the authority to
provide user login and password for all members of that prime contractor's
team, including individuals from that company and subcontractors.
Subcontractors should contact their prime contractor's point of contact in order
to gain access to the SeaPort. Only current prime
contractors and their team members may have access to the portal.
2. How do I become a contractor
in the SeaPort or SeaPort-e
In accordance with the respective SeaPort and SeaPort-e contracts, the Government reserves the right to
review contracts periodically to determine whether it would be appropriate to
reissue a solicitation for the purpose of adding additional IDIQ holders. If
after this review, it is in the best interest of the government, the PCO may
announce a new competition to add additional IDIQ holders.
A prime Contractor may add or delete any team member from
the team with a prior contract modification signed by the PCO. If you are
interested in becoming a subcontractor on a SeaPort
MAC team, please notify the sub-contractor points of contactfor the individual teams.
For all information regarding Rolling Admissions, please
visit the Rolling Admissions process information page.
3. How do I invoice the Government?
Invoices should be sent to your Administrative Contracting Officer (ACO) for
payment through the appropriate DFAS payment office. A copy of each invoice
should be submitted to the Task Order Manager (TOM) or as specified in the
individual task order.
4. How do I request a debrief?
Award of task orders under these IDIQ contracts are not governed by FAR Part
15, but the issuing contracts office identified in the Task Order solicitation
will accommodate requests for award determination information to the maximum
extent possible. Please contact the contract specialist and/or PCO in charge of
the bid event for information regarding the award determination.
5. How do I report a problem with
the SeaPort-e portal?
To report a problem with the SeaPort-e portal, please
login to your account and select the Helpdesk tab. From there, you may complete
a web form describing your issue, which will then be routed to the appropriate
contacts. If you are unable to log in, please contact your local administrator,
who can reset your password. If your local administrator is unavailable, you
may send a help request to firstname.lastname@example.org.
6. How do I report a problem with
the SeaPort web site (www.seaport.navy.mil)?
To report a problem with this www.seaport.navy.mil web site, please contact the
7. What if I can not connect to the SeaPort
portal during a bid event?
In the event that the SeaPort portal is not
operational, experiences technical difficulties, or a contractor is temporarily
unable to access or use the system, the Contractor shall immediately notify the
PCO identified in the Task Order solicitation. The PCO shall allow manual
submission of written proposals in these circumstances. Absent technical
difficulties, all proposals shall be submitted electronically in accordance
with the procedures set in the ordering clause of the respective contract.
8. Whom do I contact concerning MAC
For a complete list of contacts, please visit our Contacts page.
9. Why should I use SeaPort?
Read about the benefits of SeaPort.
10. How do I download a SeaPort solicitation?
For information on downloading a SeaPort task order
solicitation, please consult the Vendor Portal User Guide, which is accessible
via the Help page within the Portal (login required).
11. How do I upload my SeaPort proposal?
For information on submitting your proposal through SeaPort,
please consult the Vendor Portal User Guide (accessible via the Help page
within the Portal).
12. Why can't I view the SeaPort-e Vendor Portal?
The latest version of the SeaPort Vendor Portal is
compatible with Internet Explorer version 6 or higher. If you are using an
unsupported browser to access the vendor portal, you will need to use a
different Internet browser. If you do not have a different Internet browser,
you can download an appropriate version of Internet Explorer at http://www.microsoft.com/downloads.
If the system indicates that there are no auctions for you
to bid on at this time, it is possible that you have not been added to the
appropriate security group. Please contact email@example.com if
there are questions.