Ombudsman
An Ombudsman has been established to provide an individual that Contractors can contact, outside of the traditional Contracting Office, in order to provide timely resolution of issues.

The primary responsibility of the Ombudsman is to ensure that all contractors are afforded a fair opportunity to be considered, consistent with the procedures in the contract, the Fair Opportunity to Compete regulation, and Small and Disadvantaged Business regulations.

Additionally, the Ombudsman has been established to assist in Alternative Dispute Resolution, by serving as a neutral third party, and to hear general concerns of Contractors relating to the MAC process.

The Ombudsman can be contacted by e-mail, phone or regular mail.